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Mastering Robust Evaluation for LLM-Powered Applications

This essential guide, compiled from extensive professional experience, reviews critical insights and actionable strategies for effectively evaluating LLM-powered applications. It emphasizes a data-driven approach that moves beyond generic metrics, advocating for rigorous error analysis, manual expert review, and application-specific binary evaluations to pinpoint system failures. The discussion covers practical techniques such as structured synthetic data generation, efficient trace sampling, and custom annotation tools. It highlights the role of large language models in accelerating evaluation workflows while underscoring the indispensable nature of human judgment. The guide further reviews methods for assessing complex RAG, multi-turn, and agentic systems, stressing that robust evaluation is an iterative, human-driven process fundamental to achieving high-quality AI products.

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Frequently Asked Questions (And Answers) About AI Evals

Evaluating LLM-powered applications effectively demands a focused, data-driven approach, moving beyond generic metrics to truly understand system failures. This essential FAQ, compiled from the experiences of guiding hundreds of AI professionals, offers sharp opinions and actionable strategies for building robust evaluation systems. It emphasizes error analysis as the most crucial activity, advocating for manual review by a "benevolent dictator" domain expert and favoring binary, application-specific evaluations over generic metrics. The guide covers structured synthetic data generation, efficient trace sampling, custom annotation tools, and the role of LLMs in accelerating workflows without replacing human judgment. It also details evaluating complex RAG, multi-turn, and agentic systems, stressing that robust evaluation is an iterative, human-driven process fundamental to AI product quality.
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